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GET
Get call details

Authorizations

Authorization
string
header
required

HTTP Basic Authentication. Use your API Access Key ID as the username and your API Access Key Secret as the password. Generate keys in the CloudTalk Dashboard under Account -> Settings -> API Keys (https://dashboard.cloudtalk.io/menu/account/settings/API-keys).

Path Parameters

callId
number
required

ID of a call

Response

Detailed information about a given call

cdr_id
number
uuid
string
company_id
number
date
string<date-time>

Date when the call started

contact
object
call_tags
object[]
call_rating
number | null

Rating of a call

internal_number
object
call_times
object
direction
enum<string>
Available options:
incoming,
outgoing,
internal
type
enum<string>
Available options:
power_dialer,
predictive_dialer,
callback,
redirected,
transferred,
regular
status
enum<string>
Available options:
answered,
missed
call_steps
object[]

List of call steps

notes
string[]
recorded
boolean

Indicates if the call was recorded

out_of_office
boolean

Indicates if the call was made in the out of office hours